All orders are shipped from Los Angeles, California. Ground shipping of smaller items in the domestic U.S. is via Fedex or USPS, payable by the purchaser. Larger items are shipped via white glove delivery service. Shipping costs are non-refundable and include insurance and delivery confirmation.
Shipping charges listed are based on cross country rates and should be regarded as general estimates. If you have any questions or specific requests, please contact us for a personalized quote before purchase.
For larger items, a member of the Burnham Design team will be in touch with the client within a few days of purchase regarding shipping logistics. We will also refund any shipping overages.
Please contact us for local delivery rates and information on free local pick up.
Orders shipping within the state of California are subject to 9% sales tax.
Return / Exchange Policies
Returns will be accepted for exchange or refund within 15 days of shipping. Contact firstname.lastname@example.org for return instructions.
Return and replacement shipping is the responsibility of the purchaser and should be sent insured with delivery confirmation and tracking. Burnham Design will not be held responsible for products lost or damaged in return. Items must be returned unused and in new condition.
Sales of custom-made pieces, artwork, and discounted items are final and can not be returned or exchanged.
NOTE: Many of our products are made with vintage and hand-made textiles and as such may show aging, discoloration and irregularities consistent with hand-made, one-of-a-kind items. These materials have been carefully chosen and as these characteristics enhance the beauty of the finished product, we will not consider them "defective" or good cause for return or exchange.